Privacy & Protection

Beetlive's Privacy Policy & Data Protection

Beetlive places the highest priority on your privacy. This policy details how your personal information is collected, used, and kept secure.

Last Updated: January 2026
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Your information, held in trust

When you register or use beetlive's services, you share certain personal information with us. We handle that information with the utmost care. beetle's Privacy Policy ensures your data will never be misused.

This Privacy Policy applies to all services on the beetle website and mobile application. By using beetle's services, you are considered to have read and agreed to this policy.

In Brief: beetle never sells your personal information to third parties and uses data only to improve its services.

1 Roles & Definitions

This Privacy Policy governs the understanding between beetlive ("beetle", "we", "us") and users of beetle's services ("you", "user") regarding the collection and handling of information. beetle is a trusted online gaming platform in Bangladesh and upholds the highest standards of personal data protection.

The term "personal information" as used in this policy refers to any data that can directly or indirectly identify an individual. This includes names, email addresses, phone numbers, national ID numbers, and other identifying details.

Key Definitions

  • Data: All personal and non-personal information you provide on beetle
  • Processing: Collection, storage, use, and transfer of data
  • Processor: beetle and its authorized partners who handle data

2 Types of Information Collected

Beetle collects your information in a variety of ways. This collection is always carried out transparently and in accordance with the law.

Information Provided Directly

  • Registration Form: Full name, email, phone number, date of birth, and National ID
  • Account information: Password, security questions, and account recovery information
  • Transaction Data: Banking details, mobile banking credentials, and financial statements
  • Customer Communication: Support messages, queries, and feedback

Automatically Collected Information

  • Device Information: Your device type, operating system, and unique identifier
  • Browsing Information: The games you have played, time spent, and activities performed
  • IP address and location: Your internet connection point and approximate region
  • Cookies & Trackers: For saving browser settings and preferences

Please note: beetle always obtains your consent before collecting any information.

3 Purpose of Data Use

Beetle uses your information solely for the following legitimate purposes:

Primary Purposes

  • Service Delivery: Managing your account and providing gaming services
  • Transaction Processing: Managing deposits, withdrawals, and bonuses
  • Customer Service: Resolving your questions and issues
  • Security & Fraud Prevention: Preventing unauthorized access and fraud
  • Legal compliance: Compliance with banking regulations and financial laws

Secondary Purposes

  • Service Improvement: Improving the system and adding new features
  • Personalization: Personalizing your experience based on your preferences
  • Analytics: Analysis of gamer behavior and trends (without personal data)
  • Marketing: Sending you promotional offers with your consent

Important: beetle never sells or rents your information without your consent.

4 Data Storage & Security

Beetle employs cutting-edge technology and security measures to protect your information.

Security Measures

  • SSL Encryption: All data transmissions are secured with 256-bit encryption
  • Data Encryption: Data stored in our databases is also encrypted
  • Access controls: Only authorised employees can access sensitive information
  • Regular Audits: beetle conducts regular third-party security audits
  • Firewall: Our servers are protected by advanced firewalls

Retention Period

Data Types Retention Period
Account documents 7 years after account closure
Transaction Records 7 years after the transaction is completed
Customer Service Logs 2 years after last contact
Browsing Logs 1 year after collection

If you choose to close your account, beetle will retain only the data it is legally required to keep (such as financial transaction records).

5 Sharing Information with Third Parties

Beetle shares information with third parties only when necessary. Data is shared exclusively with partners who have signed confidentiality agreements.

Data Sharing Practices

  • Payment Processors: Mobile banking partners for processing transactions
  • Legal authorities: Subject to legal obligations (search warrants, subpoenas)
  • Security Partners: Fraud prevention and risk management
  • Analytics Partners: Data analysis and service improvement (anonymized data)

What Is Never Shared

  • Your full password or OTP
  • Full National ID number (only the last 4 digits are used for verification)
  • Full bank account number (last 4 digits only)
  • Personal data to advertisers

6 Cookies & Tracking Technologies Important

Beetle uses cookies and similar technologies to enhance your experience. These are small files stored in your browser.

Cookie Types & Purposes

  • Session Cookies: To confirm you are logged in (deleted when you close your browser)
  • Persistent Cookies: To save your preferences and settings
  • Analytics Cookies: To understand your behavior on beetle (without identifying you personally)
  • Third-Party Cookies: For services such as Google Analytics

Cookie Management

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some beetle features.

  • Accept All Cookies: Get Full Functionality
  • Essential cookies only: Minimum functionality (login issues may occur)
  • Reject All Cookies: You will not be able to use beetle properly

7 Your Rights

You have specific legal rights regarding your personal information. beetle respects all of these rights and provides assistance when needed.

Your Key Rights

  • Right of access: You can request to view your information
  • Right to Rectification: You may request corrections to inaccurate information
  • Right to Erasure: You may request deletion of your data under specific conditions
  • Right to Portability: You can transfer your data to another platform
  • Right to object: You may object to certain types of processing

How to exercise these rights

To exercise any of the rights listed above, submit a written request to beetle's customer support. beetle will endeavour to respond within 30 days.

Note: Some rights may be limited due to legal requirements or beetle's legitimate interests.

8 Protection of minors

Beetle is firmly committed to protecting minors. No one under the age of 18 may register on beetle.

Security Policy

  • No one under the age of 18 is permitted to register an account on beetle
  • If beetle discovers that a minor is using an account, it will be closed immediately.
  • Parents or guardians can monitor and control their child's online activity
  • Child-friendly information about gaming is available

For Parents

If you believe your child has opened an account on beetle, please contact our customer support team. We will take immediate action.

9 Privacy Policy Updates

Beetle may update this Privacy Policy at any time. For significant changes, we will notify you by email.

How you will be notified of updates

  • The "Last Updated" date will be shown on this page
  • Receive email notifications for important changes
  • You can read this policy at any time to see what has changed

Contact & Support

If you have any questions about this Privacy Policy or any concerns regarding your personal information, please contact us through any of the following:

Our Commitment

Excellence in Privacy & Security

Transparency

Beetle always lets you know what information is being collected and why.

Encryption

All data is protected with bank-grade encryption. Unauthorised access is completely impossible.

Your Controls

You control what information you share and what you want deleted.

No Sale

Beetle never has and never will sell your personal information.

Compliant

Beetle complies with international data protection standards and the laws of Bangladesh.

Support Available

Our team is always ready to help with any privacy-related questions.

Trust & Transparency

Join beetle with full confidence in your privacy

Beetle respects your privacy and ensures the highest level of security. Join now and enjoy a safe gaming experience.

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